"If
it's worth doing, then it's worth measuring". Of course it is,
but how? Throughout the history of business, and
other organizations, only the financial aspects of performance have
been deemed worthy of tracking and measuring.
Recently, though, an increasing awareness that a broader and more
integrated set of measures that also encompass customer satisfaction,
internal processes, and organizational growth was needed, and the
Balanced Scorecard has thus emerged. In the internet age, a
successful Balanced Scorecard initiative must distribute performance
results in an instant fashion, without encumbering the organization
with a complex, costly collection and reporting system.
Introducing PM-Express(TM),
the most straightforward, easy-to-use solution for online Balanced
Scorecards and Performance Measurement. PM-Express has the
flexibility to accept and track the performance metrics that you need
in your enterprise.